Overview

Our Technology Help Desk is the central point of contact for all technology-related assistance across Leon County Schools. Whether you’re a parent with a ParentPortal access question, a teacher with a device issue, or a staff member needing technical support, our team is ready to help.

What We Support

• Device troubleshooting
• Password resets and account issues
• ParentPortal / Focus access support
• Classroom & instructional technology
• Software access (Canvas, Clever, Office 365, etc.)
• Network or connectivity issues
• Incident reporting (phishing, suspicious activity, etc.)

Contact Information

• Help Desk Phone: 850-487-7524
• Hours: Monday–Friday, 7:00 AM – 5:00 PM

Submit a Ticket

For faster service, email helpdesk@leonschools.net.